Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ihubshoppe.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Такие же,как на фото,еще не использовали Думала малы будут,а еще запас остался,мы 17 кг,брали трусики на размер 110
Трусики очень классные , материал Мега приятный . ещё не использовала , потом дополню отзыв
хорошие .можно будет еще заказать
São simplesmente maravilhosas! Vendendor super atencioso, atendeu educadamente meu pedido de troca da numeração, chegou antes do prazo previsto e estamos amando.
Очень хорошие качественные трусы, можете смело заказывать. Если ребёнок писает один раз, протекают, но меня это устраивает. Но если на прогулку , я ставлю такую накладку, отдельно ее заказала, и будто в памперсе многоразовом . А эти трусы и хорошо что протекают, но не так сильно как в обычных трусах. Ребёнок чувствует дискомфорт и просит снять, это и нужно, ведь это обучающие трусики. А с накладной он не замечает даже что описался. Рекомендую . 10 из 10 !!!
Long sent the parcel: paid 29.06., sent 9.07., came 17.07. Lovely panties, for 1 Popis, probably. They haven't tried it yet. She took 12 kg, does not press anywhere.
Трусики отличные! Доставка быстрая! Продавцу - спасибо за товар и оперативность! У меня 2 года ребёнку, но дети крупные. По этому, брала максимально большие. Чтобы не давили нигде.
Panties are very good quality. The picture corresponds to the photo. The store sent everything correctly and immediately after the order. Size 100 we perfectly approached (height 87 cm. Weight 12,5 kg a year and a half). The second size took 110 It is too big, but it is perfect for growth.
Super, very soft, pleasant to the body.
Quality is super! Son of 11 kg, we were approached. Panties
Diapers are good. Soft, cotton, coloring corresponds to the picture. Diapers look big, but after washing they sit down quite a little. It's not the first time I order everything from this store quickly sends and the quality is excellent.
Delivery 3 weeks, panties of good quality, soft, colors beautiful, bright, do not tape, I take not the first time, I really like it, thank you!
Super! I am very pleased with panties, excellent quality, everywhere everything is sewn neatly, there is no smell! The fabric is pleasant))
Came wonderful panties about 1.5 months went. Cotton quality, inside it seems cellophane thin but does not rustle. Popis holds for once, that is, absorbs the fabric but does not leak, there is no puddle, if you walk longer then the edges can be wet. Size 90 took the child 8 months fit, and 100 size for growth, wash on the hands of the household soap. I am very pleased with the purchase.
Good panties, enough for 2 Pops, the fabric is pleasant. I ordered from this store, as it is cheaper, the order was 2 weeks in Stavropol.
хорошие трусики, мягкие. хлопок
Excellent panties for such a price generally Super
Delivery 1 month, Coton 100%, US 5 months, 90 size just and the legs do not pass. I recommend, super!
Delivery is almost a month. Everything is whole, there is no thread/hole/smell. Every panties are packed separately. Good, I order not the first time such (previously took from another store). Took on the growth of size 100, while there were discounts. The child now wears clothes 74-80, weight 9 kg, the liars are not thin, but not straight fat. Such panties wear a size of 80, but they are already small. Size 90 is OK. I insert another liner there (Black which, and after one pic I pull out the liner, the panties almost dry remain, I insert a new/clean, after the second pic-and panties and a liner in the wash). In general, I liked panties. Advise
Wonderful! Breathable. The gauze layer delays moisture well-does not leak. For 1 time enough, inside become wet, so immediately wash. They dry only for a long time, so they need to take at once 10 pieces, ATO and more.
Good quality, cotton. For the child 9 months and 80 cm size 90 is the best
Arrived fast enough, in 1.5 took the size 100 is normal, the quality is good, test as in use.
The panties are really good, perform their function, the child described, and everything understood, but the puddles were not!) took the size of 100 they just us, our weight is 13,2 kg, age-1,7G. Took them to gradually teach the child to the pot, and give up diapers, I like everything, I recommend, only dry for a long time, on the battery will dry 3-4 hours, thank the store! :))
Looks good, not used yet. Like the store's photo.
Diapers of excellent quality. Inside fabric like gauze or muslin. They're not running. You need to turn around when drying.