Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ihubshoppe.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
This is my 3rd order. Amazing store, fast response, he send you pictures of package before shipping. Well packed, fast shipping, 3 weeks to Croatia. If you use front and rear camera it records only in 1080p mode. Only front you have 1440p and 2160p. 4k its not real 4k, it 2k resized to 4k. Sensor OV4689 is 4MP, and that's 2688x1520. For real 4k you need 8MP sensor. So, if you wanna real 4k find another camera. I tested it with 128GB card, all OK. You can store around 12 hours front and rear (1080p + 1080p) on it. It shows your speed too. Conclusion, you get a lot features for fair price. I'm very happy with this camera. My old one camera is working more then one year no problem
Швидка доставка. Ретельне пакування. Встановлюватиму за місяць-два, тож щодо якості наразі коментувати підстав не маю.
Spedizione veloce tutto perfetto... Non montata ancora... Grazie
Excellent communication and good product and delivery in ten days I recommend purchase and installation in the vehicle no problems
Thank you all works, only Tatars-Customs did not believe that the goods cost 19.30 $ as written on the parcel shorter than the volume ......
камера просто супер, лучший продавец!!!
Very satisfied with this DVR, the recording results are clear day and night, although waiting for delivery for 2 months pays off with satisfactory results, the store recommends it for you, thanks seller and BanGGood
Seller has a good support ( QC, Test and setup before sending) Recommend this store.
Thank you, the parcel received. The complete set that I ordered. Working capacity did not check. After checking, I will add a review.
شكرا لكم لكن الطرد اي الطلبيه تاخرت كثير
Everything works fine quality is good. Recommend. There are as a gift gadgets: a flash drive for reading a micro card and surgeries for a wire. Adak biases and GPS speed are displayed and signals) I liked it.
Приїхав бистро. все ціле і працює, знімає класно, задню камеру ще не встановлював але провіряв все ок. дякую за подарунок, присоска і картрідер. Рекомендую продавця.
I meet in until this Alibaba best stores. Order and ten in product testing pictures send Bar ship to four. Order and get up also took days. Star month but stars like for months. Product is also very nice. Korean alphabet support the structure. Quality is also very good. Highly recommended!!! So much Sellers! This is the best seller I 've ever met on ali. We send you a product test photo and send it out in ten minutes after your placing order. It took exactly w days to order and receive. I want to give ten stars, not what stars. The product is also very good. Support Korean is also available. The picture quality is also very good. Highly recommended! US seller!
Packed perfectly, everything is whole, looks decent. Lots of supplies. Two mounts (I need it. Because hard will be in the working bus, and for the weekend in his car on the sucker) to WiFi connects. Two cameras shoot well (on the second slightly different background) the store is excellent, responsive. Answers questions within a couple of hours. Sent a GPS program (connects). All the requests when buying performed. The seller I recommend for all 100%, and the product will be tested at work (16-18 hours. Per day)
The goods came on the 18th day after the order. Packed perfectly. All in the kit, as described. The camera writes and plays video, sound. Not yet tried to view on the computer. If there are nuances, I'll add a tip. But at the moment the purchase is satisfied.
Everything is very fast and convenient. The delivery was very fast. Pleased with free bonuses from the store. In appearance, everything is very high quality, after installation I will check.
Good product, looks very complete, very good in winged, with attention, very good to communicate with store, and good gifts sent to me, on what I install it, I'll comment.
Delivery 14 days in Krasnodar territory. The shipment was operational, before sending the store sent a photo check, which can not but please. Packed soundly!
Perfect packing status and looking forward to installing it
With sight done kindly. delivery fast from R. F. If glued on the tape, it will be adjusted only in the top, in the bottom. on the suction cup in all directions ..
The goods were received, everything was super packed, the store answered all questions immediately. I recommend the seller.
The recorder is excellent, the quality of the assembly is high, the video shoots perfectly, the store put the flash drive for free, really not working, checked on the note and the company does not open,
Delivery fast. Checked it works. I'm waiting for the flash drive to install. The complete suction cup is spontaneous. I can't turn the recorder horizontally. We'll have to pick it up and find it somewhere. Looks like it's not bad. The program for watching video only via PC, which is very not convenient. I will definitely supplement the review.
Great product description, really is what is written. About the picture, are really very sharp both days clear as night. I was very surprised by the pictures night.
Very fast delivery. Seller sinds proof of shipping and tracking. Not tested yet