Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ihubshoppe.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fits perfectly. Even a packet of white filling liquid was accompanied
Pedí las laminas para iPhone XR pero son pequeñas, no cubren completamente la pantalla
i got all 3, very secure packaging ( they packaged it in a styrofoam box ) got all the wipes for it too. Took 2 weeks to come to the UK
очень хороший набор
Нормальные стёкла. Особенно за такую цену. Рекомендую.
Нормальные стекла.
Быстрая доставка. За свои деньги очень хорошие стекла.
Быстрая доставка, но стекла не покрывают всю поверхность(((
Nice package but I'm not sure if it is specifically made for iPhone11.
Отличные стекла, продавца рекомендую!
The protectors were shipped in a foam packing ensuring safety. They fit nicely. Sadly I can not take a picture of the protector on because its on my phone.
Sent is very well
16 мая заказывала данный товар , товар прибыл на почту 15 августа . С продавцом не общались , так как не было необходимости, сам продлял срок защиты , когда истекал период , стёкла на вид очень классные , после - дополню отзыв . Упаковано очень хорошо , все стёкла целые
Arrived in 2 weeks. Looks great!
Ordered the 18 March, arrived the 4 May! Packed perfectly, seems to be perfect for your mobile phone! Approved, recommend this product also saw the cheap price :)
The product came very quickly, in the Sverdlovsk region ordered on March 18 came on April 10. The quality is fully in line with the stated, the glass is dense, good, the display goes perfectly. The store put enough wipes to handle the screen. I advise you
21.02 ordered, 31.03 came to the Mail. The product description corresponds, the track is tracked. All three glasses came.
Good quality and neatly.
It came pretty fast, with all this quarantine stuff surprised me, it's two excellent mics.
I’ve received the cover glass,everything is all right Thank u
Hibátlan állapotban kaptam meg a csomagot. A fóliák is sérülésmentesek, remélem méretre is jók. Ajánlott.
The product it's really fast within weekly והאיכות good very easy to install it for iPhone 7
The goods arrived later than the prescribed period. But it's okay. The glass is very good for Apple 10 XR. It was attached instructions for use, a cleaning napkin. In general, everything to successfully lay the glass. I suggest you. The store communicated honestly.
Went about 2 months (the description is accurate, the store answered questions. On the sticker add