Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ihubshoppe.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
I ordered 16 different prints and 20 inserts. All arrived in about 2 weeks and are exactly like the photos. Baby isn’t due until Jan so I haven’t tried them yet but all looks great! They soft, great patterns and well made.
Посылка пришла быстро,за две недели.Продавец ошибся правда,я заказывала подгузники с мишками,а пришли с котиками,ну ладно) Сегодня испробую и напишу как держат
суперский подгуз
хорошие трусики, брала без вкладышей, подкладываю марлю в несколько слоев
Chegou dentro do prazo, muito bom!
el vendedor envío rápido y llegaron rápido, me encanta el diseño y es muy suave
После пользования дополню отзыв. Памперсы классные, внутри приятная на ощупь подкладка. Есть карман для вкладышей. Кнопочки хорошо работают. Доставка 3 недели в Киев.
great as usual. regular customer
super, beautiful
Lindas fraldas.
Szybka dostawa.
Выглядят качественно, расцветки красивые,кнопки хорошо застёгиваются. Размер удобно регулировать от новорожденного до лет двух наверное.
Very fast delivery to SPB. All corresponds to the description
linda
As described - lovely pockets. Delivery took a while 06.06.20 until 10.08.2020
Beautiful and great quality! Super soft inside and vibrant colors. Absolutely love it!
Excellent quality! Still not used because am pregnant. But believe it works! Beautiful colors. Arrived within agreed. Thanks to the store.
Arrived Today 6/08 diaper beautiful but the office took deliver. More arrived
Excellent quality, do not leak! Moisture is absorbed by the liner, and a diaper from such a fabric that dries quickly and the child does not sit in the wet. I ordered another diaper and liners. Liners need to take more, TK they dry longer than a diaper.
Everything matches the description. The quality is excellent! Delivery fast, 3 weeks. In the case did not try, but at first glance everything is very decent). Thanks to the store for the prompt!
great as usual
Very very cool, the quality of the fire, after washing did not change, did not sit down. In the sock, I can not say yet, I ordered it in advance. Buttons are reliable, comfortable, without marriage. Delivery to Moscow a little more than two weeks (ordered June 4, came on June 22)
Excellent! I love them!
The goods came in a month and 10 days. Quality is impeccable. The product corresponds to the description. The material on the diapers themselves is pleasant without smell, the seams are even, the rivets are all in place. Colors bright pattern clear. Packed well in double bags. Inserts without smell, soft, the seams are good. The order is satisfied. Recommend. Diapers can be worn on ordinary diapers in the summer. Look like panties. Worry about the size is not worth it, the fastening allows you to use up to 1, 5 years. Rubber bands on the legs soft do not press.
Good people! First purchase in Ali, and this shop. Very pleased that everything has arrived complete. I just got the second package, and I was able to test the first package, and to tell you the truth very well. You get them lovely, the seams neat, and the inside very soft. E nol mold is wide, and inserts fit well. And the little gifts (changer and wey bag) also very precious!! I hope all this will be fixed to buy again! Thank you! I'm happy. Regarding communication with the store always answered me everything, and I send the full report detailing that it brought each package. Thank you!